Privacy Policy

Last updated: 24 August 2026

Who we are

Eco Flow Heating Services ("we", "us") is the data controller for personal information collected through this website. You can contact us at info@ecoflow.london.

What we collect

When you use a form on this site, we collect the information you provide, which may include your name, phone number, email address, postcode and details of the job you're enquiring about.

How we use it

We use this information only to respond to your enquiry, arrange appointments and provide the plumbing/heating services you've requested. We do not sell your data to third parties.

How we store it

Form submissions are processed via our website form handler and may be stored securely by our hosting/form provider and in our own booking systems. We keep personal data only as long as necessary to deliver our services and meet legal obligations (e.g. Gas Safety records).

Your rights

Under UK GDPR you have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at info@ecoflow.london.

Cookies

This website does not currently use tracking or advertising cookies. If that changes, this policy will be updated and a cookie banner will be added.

Complaints

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.